Certified Medical Administrative Assistants Make a Difference Every Day

Medical Administrative Assistants are the heart of any healthcare office. They manage front-desk operations, patient communication, appointment scheduling, and medical records—all while ensuring smooth day-to-day functioning of the practice. With the ongoing evolution of healthcare systems and electronic health records, now is the perfect time to pursue a rewarding career in medical office administration.

Medical Administrative Assistant Responsibilities:

• Patient Scheduling & Check-In: Manage appointment bookings, patient intake, and daily front-office flow.

• Medical Records Management: Maintain, update, and organize electronic health records (EHR) and patient documentation.

• Insurance & Billing Coordination: Verify insurance, assist with billing processes, and ensure claims are submitted accurately.

• Professional Communication: Act as a liaison between patients and providers—handling phone calls, emails, and in-person inquiries with professionalism and care.

• Confidentiality & Compliance: Adhere to HIPAA regulations and protect patient information at all times.

• Office Support: Assist physicians, nurses, and clinical staff with administrative tasks to keep healthcare services running efficiently.

Earn Your Medical Administrative Assistant Certification

The Nationally Certified Medical Administrative Assistant (CMAA) credential from eLightenment Global Solutions validates your skills in healthcare administration, patient communication, scheduling, and medical documentation. It proves to employers that you have the knowledge and professionalism to manage a medical front office with confidence.

To obtain your National Credentials, you must:
Pass the certification exam with a minimum score of 70%
Meet the eLightenment Global Solutions eligibility requirements

Take the first step toward a fulfilling career as a Medical Administrative Assistant today!